Wood Parquet

FAQ

> Can I install a Pergo wood parquet floor in my summerhouse that has no heating?

Large variations in humidity and temperature will affect a natural product like Pergo wood. You will see bigger variations in shrinkage and expansion if the indoor temperature and humidity fall outside normal room conditions (15-20 °C with relative humidity of 30-60%). This could result in cracking between elements, cupping planks, etc.

 

> Can I install my Pergo wood parquet floor in the basement?

Yes you can. Be sure the subfloor is sufficiently dry and level. Follow the more detailed guidelines on our installation instructions page or on the inlay included with every third package of Pergo flooring. You must always install a vapour barrier followed by a quality underlay. We recommend using one of Pergo’s combination underlays, which combine vapour barrier with desired sound protection and walking comfort properties. Read more about Pergo underlays …

 

> Can I install my Pergo wood parquet floor on top of an existing floor?

Yes, you can install it on top of an existing, solid, self-supporting subfloor. If the floor is carpeted, you must first remove the carpet and its underlayment.

 

> Can I use underfloor heating with my Pergo wood parquet floor?

Yes, but be sure to follow the specific instructions on our installation instructions page regarding use with underfloor heating. These are also found on the inlay included with every third package of Pergo flooring.

 

> In which direction should I install my Pergo wood parquet floor?

There is no right or wrong, however two general “rules of thumb” are to install the floor parallel to the room’s incoming light and/or parallel to the longest wall.

 

MAINTENANCE

> How many times can I sand my Pergo wood parquet floor?

If needed, you should be able to sand your Pergo wood floor 2 – 3 times depending on which quality you installed. A general rule is that you can sand one time for each mm of the top-layer thickness, but this depends on sanding method. Be aware that the original finish will be removed when you sand the floor.

 

> How should I clean my new wood parquet floor the first time?

Sweep the floor with a soft broom to remove loose debris. Vacuum the entire surface using a soft edged vacuum head, and clean the surface using lukewarm water containing one or two “bottle caps” of Pergo All round Floor Cleaner. Depending on the situation, you may need to clean the surface more than once. Never clean your wood floor with too much water, or allow water to remain on the surface.

 

> How should I clean my Pergo wood parquet floor?

Daily cleaning should be done by vacuuming using a soft edged vacuum head and/or damp mopping using a Pergo microfiber mop. Use Pergo All round Floor Cleaner detergent, and never overdose. One “bottle cap” diluted in a bucket of lukewarm water is normally enough. Never use natural soaps, as these will leave a film on the surface that will collect dust and dirt.

Oiled wood floors need regular maintenance to look their best. If you clean your floor on a weekly basis using Pergo cleaning products, you should use Regular oil care once a month. In addition to regular maintenance, it is recommended that you treat your wood floor with Deep oil care once a year or whenever needed.


 

REPARATION

> How to repair a Pergo wood parquet floor?

Minor damages can be repaired using the Pergo Repair Kit. This contains specially developed wax in seven different colours, making it possible to create an exact colour match for your floor. A colour matching paste is also available.

More serious damage can be repaired by replacing one or more planks, even in the middle of your floor. This is easy for a floor installer to perform thanks to the PerfectFold 3.0 click system.

 

MISCELLANEOUS

> Can I have a Pergo wood parquet floor when I have pets?

Yes, the lacquer and oil we use provide good protection. However, keep in mind that wood and its protection layer offers a more natural look, but is not as scratch resistant as laminate flooring, so indentations and scratches will occur more easily.

 

> How will my Pergo wood parquet floor change over time?

All wood species are affected by regular sunlight and artificial light over time. Therefore, if a section of the floor is under a carpet, for example, you should expect changes in colour compared to an exposed area of the floor. Furthermore, wood is a natural material affected by daily use. Small dents, cracks, etc. will give the floor the natural and beautiful patina of a living product. Consider moving furniture and carpets around once in a while.

 

> Should I choose an oiled or a lacquered floor?

This is more a matter of personal taste, but a lacquered surface offers better protection against dirt, scratches, etc. An oiled surface provides a nicely soft and natural look whilst a lacquered surface is harder and more resistant.

Our lacquered floors are coated with 7 protective layers, making them highly resistant to scratches and wear compared to other lacquered wood floors. The lacquer also makes our flooring dirt-repellent, easy to clean and resistant against water and household chemicals. Choose between satin or matt finish.

Oil really puts emphasis on the authenticity of real wood and gives it an extra matt look. With oil, you get a surface that will age gracefully.


> What is the maximum floor length I can install without needing an expansion joint?

The recommendation is maximum 12m in length and 8m in width in rooms having normal room conditions.

 

> Which underlay do I need when installing a Pergo wood parquet floor?

As a minimum you must use a Pergo foam underlay. If the subfloor is concrete you will need a vapour barrier as well. You can find a wide range of high quality Pergo underlays under accessories that will help you to achieve the desired properties and fulfil any warranty requirements. See all Pergo underlays …